FRQUENTLY ASKED QUESTIONS

How long does the process normally take?

Answer:
It really depends on the size and condition of the oven or BBQ, but normally between one and a half to two hours.

Why is it important to have my oven or bbq professionally cleaned?

Answer:
When one is dealing with food we can never be too careful. With the vast amounts of chemicals available to almost anyone it is unwise to just slap it on and hope that the residue left will not taint the food or worse cause illness in those that eat from the oven or BBQ

Do you work on weekends?

Answer:
No. We work Monday to Friday from 8.30am.
If you would like an earlier start, please request this at time of booking

Will you clean BBQ’s located on balconies or in apartments?

Answer:
Yes – However there will be a $50.00 surcharge as the process does take longer

Do you only clean home ovens and BBQ’s?

Answer:
No – We specialise in these two products as well as public BBQ’s such as Kings Park. We have the equipment and expertise to ensure a completely clean result no matter how bad you may think the appliance is.

What should we do after each cook up?

Answer:
The best thing is to scrape or brush excess mess off the plates and/or grills then whilst the BBQ is still warm spray cooking surfaces with canola oil and remove excess with a paper towel. This will help prevent a build-up of grime and also assist in preventing rust.
Any excess fat should be wiped off hooded BBQ’s with a paper towel.

Answer:
This really depends on the usage of the appliance.
For moderate usage we would recommend at least one clean per year
For heavier usage, two to three times per year.
We are happy to tailor a service schedule to suit your requirements